Yes. Please complete your purchase onCustomCleats.comfirst. After your order is placed, you can purchase your shoes from the online store and ship them directly to the correct Custom Cleats facility.
When purchasing shoes from another online store, use YOUR name along with the Custom Cleats facility address. This is very important because our production team uses your name to match the shoes with your Custom Cleats order. Use this format:
our shipping facility depends on the state where you live. If you live in: Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Texas, Utah, Washington, or Wyoming send your shoes to our Arizona facility: Custom Cleats (YOUR NAME) 2753 East Broadway Rd Suite 101-603 Mesa, AZ 85204
If you live in any other state, send your shoes to our New York facility: Custom Cleats (YOUR NAME) 1069 Main St., Suite #146 Holbrook, NY 11741
Please do not forget to include your name after “Custom Cleats” on the shipping label. Example: Custom Cleats (John Smith) When we receive the shoes with your name on the box, our production team can connect the shoes to your order and begin the conversion process.
Once your sneakers arrive at our conversion facility, our production team will:
Match the shoes to your Custom Cleats order
Begin the cleat conversion process
Ship the converted cleats back to the shipping address entered on your Custom Cleats order
If your name is not included on the shipping label, it may be difficult for our team to match the shoes with your order. This can cause delays in the conversion process. Please always use: Custom Cleats (YOUR NAME)
Pilot Production Update
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Update: 02/09/2017
Our current status is as follows:
15th September: Pilot Production
20th September: Testing
25th September: Apply for certifications (such as CE)
30th September: Full production
25th October: Ship product
We have many orders to fulfil, so will be contacting each of our customers on or around 30th September with an accurate delivery date. Thank you all for your patience with us to date.
